Senior Operations Manager

Up Mart Mandiri · 📍 Karawang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 25.000.000 per month
Up Mart Mandiri is seeking a highly experienced Senior Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring smooth and efficient operations. You will play a crucial role in driving the company's growth and success by optimizing processes, managing staff, and ensuring customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of Up Mart Mandiri retail stores, ensuring smooth and efficient processes.,Develop and implement operational strategies to improve store performance and profitability.,Manage and mentor a team of store managers and staff, fostering a positive and productive work environment.,Ensure compliance with company policies, procedures, and regulations.,Monitor and analyze sales data to identify trends and opportunities for improvement.,Develop and implement training programs to enhance staff skills and knowledge.,Collaborate with other departments to ensure seamless integration and coordination of operations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail operations management, preferably in the FMCG industry.,Strong leadership and management skills with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office Suite and other relevant software.,Familiarity with retail management systems and software is a plus.,Ability to work under pressure and meet tight deadlines.,Strong analytical and problem-solving skills.

🛠️ Keahlian

Retail operations managementTeam leadership and mentoringProcess optimization and improvementData analysis and reportingTraining and developmentCustomer service and satisfaction
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